Frequently Asked Question


Entry Procedure

Check-in / out

Stay during Quarantine

Health Center

Market & USIM


How do I reserve A Quarantine Room? When will I receive my Quarantine Room address?

You can book directly at our Quarantine Room tab, and pay using Debit Card/Credit Card using our simple and easy payment system. Next, you will receive your Quarantine Room address A week before your arrival. But in case of workload delay at our site, you will still receive the address 3 days before your arrival.

I have not bought A flight ticket yet. Can I reserve A room?

It is not possible. It is because we need to know your arrival date and time to book A room for you.

Where is the Quarantine Room located in? And can I choose the location?

All our Quarantine Rooms are in Seoul District and you are not able to choose the location of your quarantine room.

Can I choose the meal option?

We only provide meals according to your health condition and religious belief. You can choose A variety of meal option between Halal, Vegetarian and food allergic.

My Cart


Cart is empty


$ 0

Shipping Fee

$ 0


$ 0